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Hosts Meghan (Smallwood) and Patrick (Cadigan) chat with Jamie Brodnax, a former Coordinator of Community Services who now runs her own Support Broker agency. They break down the differences between support brokers, CCSs, and administrators, and explore the broker’s role in self-directed services—from attending PCP meetings and budgeting to supporting families in setting goals and navigating policy changes. Jamie also shares tools she uses to stay organized, tips for handling staffing challenges, and why clear communication and early planning are key. Join the conversation!

Episode Keywords:
support broker, person-centered planning, DDA budget, self-direction, IEP meetings, staff hiring, activity planning, fiscal management agency, employee handbook, termination process, time management, organizational skills, self-advocacy, community resources, self-directed services, DDA, budgeting, compliance, day-to-day administrator, transition coordinator, newsletter, advocacy groups, fiscal management services, PCP meetings, family support

Links:
Acronyms/Definitions (page)

Maryland (specific) Links/Supports:
Achieving Independent Support Services (site)
DDA Connection (page)  

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Also visit our Podcast webpage to find links to all of our other discussions; go to www.p2transition.com.
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Visit our YouTube Channel to find additional video resources.
Intro/Outro music by AudioCoffee from Pixabay.
Transition music by Joseph McDade from Transistor.